/* Flat FM aftercare: clear choices, honest progress and a little human warmth. */
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.fr{min-width:0;color:var(--fm-ink,#171616);font-family:var(--fm-sans,Arial,sans-serif)}
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.fr-case-heading{display:flex;align-items:end;justify-content:space-between;gap:25px;margin-bottom:22px}.fr-case-heading p:not(.fr-kicker){font-size:12px;line-height:1.5;color:#776348;margin-top:12px}.fr-case-grid{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(0,1fr);gap:22px;align-items:start}.fr-case-panel,.fr-timeline-panel{border:1px solid #b6a68b;background:var(--fm-paper);padding:24px}.fr-case-panel h2,.fr-timeline-panel h2{font:950 30px/1 var(--fm-heavy);letter-spacing:-.06em;margin:12px 0 20px}.fr-progress{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));list-style:none;padding:0;margin:24px 0;gap:0}.fr-progress li{position:relative;min-width:0;padding-right:6px;color:#8d7d63;font-size:8px;line-height:1.4}.fr-progress li:before{content:"";position:absolute;top:9px;left:15px;right:0;height:2px;background:#d0c0a4}.fr-progress li:last-child:before{display:none}.fr-progress li>span{position:relative;display:grid;place-items:center;width:20px;height:20px;border:1px solid #baa98b;border-radius:50%;font:600 8px var(--fm-mono);background:#f8f0e2;margin-bottom:8px;z-index:1}.fr-progress li>b{display:block;font-size:8px;line-height:1.4}.fr-progress li.is-complete,.fr-progress li.is-current{color:var(--fm-ink)}.fr-progress li.is-complete:before{background:var(--fm-ink)}.fr-progress li.is-complete>span{background:var(--fm-ink);border-color:var(--fm-ink);color:var(--fm-paper)}.fr-progress li.is-current>span{background:var(--fm-coral);border-color:var(--fm-ink)}.fr-timeline{list-style:none;padding:0;margin:25px 0 0}.fr-timeline li{position:relative;display:flex;gap:15px;padding:0 0 25px}.fr-timeline li:before{content:"";position:absolute;top:17px;bottom:0;left:8px;width:1px;background:#c9b89b}.fr-timeline li:last-child:before{display:none}.fr-timeline-dot,.fr-timeline li>span:first-child{position:relative;flex:none;display:grid;place-items:center;width:18px;height:18px;border:1px solid #b7a78a;border-radius:50%;background:var(--fm-paper);font-size:9px;z-index:1}.fr-timeline li.is-complete>.fr-timeline-dot,.fr-timeline li.is-complete>span:first-child{background:var(--fm-ink);border-color:var(--fm-ink);color:var(--fm-paper)}.fr-timeline li.is-current>.fr-timeline-dot,.fr-timeline li.is-current>span:first-child{background:var(--fm-coral);border-color:var(--fm-ink)}.fr-timeline h3{font-size:13px;line-height:1.3;margin-bottom:6px}.fr-timeline p{font-size:11px;line-height:1.5;color:#756145}.fr-timeline time,.fr-timeline small{display:block;font:500 8px/1.5 var(--fm-mono);color:#8b7552;margin-top:7px}.fr-next-step{background:var(--fm-olive);border:1px solid #a5ad6b;padding:20px;margin:22px 0}.fr-next-step h3{font:950 25px/1 var(--fm-heavy);letter-spacing:-.055em;margin:11px 0}.fr-next-step p{font-size:12px;line-height:1.55;color:#536031}.fr-next-step .fr-button{margin-top:18px}.fr-next-step small{font:500 8px/1.5 var(--fm-mono);display:block;margin-top:10px;color:#63713e}.fr-case-grid>.fr-summary{position:static}.fr-contact-strip{display:flex;justify-content:space-between;align-items:center;gap:22px;border-top:1px solid #b8a68a;margin-top:30px;padding-top:25px}.fr-contact-strip h2{font:950 29px/1 var(--fm-heavy);letter-spacing:-.06em}.fr-contact-strip p{font-size:12px;line-height:1.5;color:#766044;margin-top:9px}
.fr-support-layout{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(0,1fr);gap:28px;align-items:start}.fr-support-form{border-top:1px solid #b8a68a;padding-top:23px;min-width:0}.fr-support-form .fr-field{margin-bottom:18px}.fr-support-form>.fr-button{width:100%;margin-top:6px}.fr-contact-card{background:var(--fm-olive);border:1.5px solid var(--fm-ink);padding:27px;min-width:0;box-shadow:3px 4px 0 var(--fm-ink)}.fr-contact-card h2{font:1000 37px/.95 var(--fm-heavy);letter-spacing:-.07em;margin:15px 0}.fr-contact-card p{font-size:12px;line-height:1.6;color:#566135;margin-top:12px}.fr-contact-card>span{font-size:38px;line-height:1}.fr-contact-card a{display:flex;align-items:center;justify-content:space-between;gap:20px;border-top:1px solid #9da96b;padding:13px 0;font-size:11px;font-weight:650;line-height:1.4}.fr-contact-card nav{margin-top:20px}.fr-contact-card small{display:block;font:500 8px/1.6 var(--fm-mono);color:#65733f;margin-top:16px}.fr-message-confirm{max-width:720px;padding:29px;border:1px solid #a9b277;background:#e8edcd}.fr-message-confirm h1{font:1000 clamp(40px,4vw,60px)/.94 var(--fm-heavy);letter-spacing:-.075em;margin:17px 0}.fr-message-confirm>p{font-size:13px;line-height:1.65;color:#5f6640}.fr-message-confirm .fr-button{margin-top:24px}.fr-confirm-icon{display:grid;place-items:center;width:45px;height:45px;border:1.5px solid var(--fm-ink);border-radius:50%;background:var(--fm-paper);font-size:23px;margin-bottom:20px}.fr-ticket-ref{display:inline-block;border:1px solid #99a464;padding:8px 10px;font:650 10px/1.5 var(--fm-mono);margin:17px 0;overflow-wrap:anywhere}.fr-message-body{margin-top:22px;border-top:1px solid #bbc595;padding-top:18px;white-space:pre-wrap;font-size:12px;line-height:1.6;overflow-wrap:anywhere}.fr-empty{padding:28px;background:#f1e6d4;border:1px solid #b7a486}.fr-empty h1{font:1000 45px/.95 var(--fm-heavy);letter-spacing:-.07em;margin-bottom:18px}.fr-empty h2{font:950 29px/.98 var(--fm-heavy);letter-spacing:-.06em;margin-bottom:13px}.fr-empty p{font-size:13px;line-height:1.6;color:#776045;max-width:560px;margin-bottom:20px}.fr-empty .fr-button{margin-top:3px}.fr-empty>a:not(.fr-button){display:inline-block;margin:15px 0 0;font-size:11px;text-decoration:underline;text-underline-offset:3px}.fr-order-chooser{display:grid;gap:13px}.fr-order-choice{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:18px;border:1px solid #b6a68b;background:var(--fm-paper)}.fr-order-choice h3{font-size:17px;letter-spacing:-.03em;margin:5px 0}.fr-order-choice p{font-size:11px;line-height:1.5;color:#746047}.fr-order-choice .fr-button{font-size:10px;min-height:38px;padding:10px 12px;white-space:nowrap}
@media(max-width:1100px){.fr-heading h1,.fr-case-heading h1{font-size:53px}.fr-hub-hero{padding:25px}.fr-hub-hero h1{font-size:54px}.fr-hub-actions{gap:12px}.fr-hub-actions>a{padding:17px}.fr-hub-actions h2{font-size:23px}.fr-layout,.fr-support-layout{gap:22px;grid-template-columns:minmax(0,1.3fr) minmax(0,.85fr)}.fr-summary{padding:19px}.fr-summary h2{font-size:25px}.fr-select-item{grid-template-columns:17px 65px minmax(0,1fr) auto;gap:10px}.fr-select-item img{width:65px;height:65px}.fr-select-item h3,.fr-select-item b{font-size:16px}.fr-select-item select{min-width:50px;padding:7px}.fr-case-grid{gap:20px}.fr-case-panel,.fr-timeline-panel{padding:21px}.fr-contact-card{padding:22px}.fr-contact-card h2{font-size:32px}.fr-resolution{gap:10px}.fr-resolution label{padding:12px;gap:8px}}
@media(max-width:900px){.fr-heading{align-items:start}.fr-heading>p{max-width:235px;font-size:12px}.fr-layout,.fr-support-layout{grid-template-columns:1fr}.fr-summary{position:static;box-shadow:3px 3px 0 var(--fm-ink)}.fr-summary .fr-items{grid-template-columns:1fr 1fr}.fr-summary-note{max-width:610px}.fr-hub-actions{grid-template-columns:1fr 1fr 1fr}.fr-hub-actions h2{font-size:24px}.fr-case-grid{grid-template-columns:1fr}.fr-case-grid .fr-summary .fr-items{grid-template-columns:1fr 1fr}.fr-contact-card{display:block;box-shadow:3px 3px 0 var(--fm-ink)}.fr-contact-card nav{display:grid;grid-template-columns:1fr 1fr;gap:0 23px}.fr-contact-card p{max-width:600px}.fr-contact-strip{align-items:start}.fr-contact-strip .fr-button{white-space:nowrap}.fr-estimate{max-width:none}.fr-progress li>b{font-size:9px}.fr-select-item{grid-template-columns:20px 85px minmax(0,1fr) auto}.fr-select-item img{width:85px;height:85px}.fr-select-item h3,.fr-select-item b{font-size:20px}}
@media(max-width:680px){.fr-heading{display:block;margin:3px 0 22px}.fr-heading h1,.fr-case-heading h1{font-size:clamp(40px,10.5vw,52px);line-height:.95;margin-top:10px}.fr-heading>p{max-width:100%;font-size:12px;line-height:1.55;margin-top:16px}.fr .fr-kicker{font-size:7px}.fr-demo-note{font-size:8px;line-height:1.6;margin:13px 0 21px!important}.fr-button{min-height:43px;padding:12px 13px;font-size:11px;gap:20px}.fr-text-link{font-size:10px}.fr-status{font-size:7px;padding:4px 6px}.fr-source{font-size:7px}.fr-topline,.fr-breadcrumb{font-size:10px;gap:13px;padding-bottom:15px;margin-bottom:21px}.fr-topline>span,.fr-breadcrumb>span{font-size:7px}.fr-hub-hero{display:block;padding:22px 20px}.fr-hub-hero h1{font-size:44px;line-height:.94;margin-top:13px}.fr-hub-hero>div>p:not(.fr-kicker),.fr-hub-hero>p{font-size:11px;line-height:1.6;margin-top:15px}.fr-hub-actions{grid-template-columns:1fr;gap:10px;margin:17px 0 23px}.fr-hub-actions>a{position:relative;padding:17px 18px 17px 65px;min-height:103px}.fr-hub-actions .fr-icon,.fr-hub-actions>a>span:first-child{position:absolute;left:19px;top:22px;font-size:25px}.fr-hub-actions h2{font-size:26px;margin:0 25px 7px 0}.fr-hub-actions p{font-size:11px;line-height:1.5;max-width:255px;padding-right:10px}.fr-hub-actions .fr-link-arrow{position:absolute;right:15px;top:20px;margin:0}.fr-sectionhead,.fr-section-head{margin:26px 0 15px;gap:15px}.fr-sectionhead h2,.fr-section-head h2{font-size:30px;margin-top:6px}.fr-sectionhead>a,.fr-section-head>a{font-size:9px;white-space:normal;text-align:right}.fr-case-card{padding:17px}.fr-case-card>header,.fr-case-meta{gap:14px}.fr-case-meta a,.fr-case-ref{font-size:9px}.fr-case-meta p,.fr-case-meta small{font-size:9px}.fr-case-products{gap:13px;margin:16px 0}.fr-case-products img{width:58px;height:58px}.fr-case-products b{font-size:12px}.fr-case-products small{font-size:8px}.fr-case-footer{gap:14px;align-items:end}.fr-case-footer>div{gap:6px;display:block}.fr-case-footer>div>span,.fr-case-footer small{font-size:8px;display:block;margin:3px 0}.fr-case-footer strong{font-size:23px}.fr-case-footer .fr-button{font-size:9px;min-height:37px;padding:9px 11px;gap:15px}.fr-guide{margin-top:28px;padding-top:23px}.fr-guide>h2{font-size:30px}.fr-guide-steps{grid-template-columns:1fr;gap:15px;margin:19px 0}.fr-guide-steps>div{padding-top:14px}.fr-guide-steps h3{font-size:15px;margin:9px 0 6px}.fr-guide-steps p{font-size:11px}.fr-faq summary,.fr-guide summary{font-size:11px;padding:15px 0}.fr-faq details p,.fr-guide details p{font-size:11px}.fr-steps{margin-bottom:24px}.fr-steps li{padding:13px 8px;gap:7px;font-size:8px}.fr-steps li>span:first-child{width:20px;height:20px;font-size:8px}.fr-layout,.fr-support-layout{gap:25px}.fr-form-section{padding:22px 0}.fr-form-section>header{gap:10px;margin-bottom:17px}.fr-form-section h2{font-size:27px}.fr-form-section>p{font-size:11px;line-height:1.55}.fr-stepnum{width:22px;height:22px;font-size:8px}.fr-select-item{grid-template-columns:17px 59px minmax(0,1fr) auto;gap:9px;padding:15px 0}.fr-select-item:has(input:checked){padding:12px 9px}.fr-select-item img{width:59px;height:59px}.fr-select-item h3,.fr-select-item b{font-size:16px;line-height:1.1}.fr-select-item p,.fr-select-item small{font-size:8px;margin-top:5px}.fr-select-item select{font-size:16px;width:51px;min-width:51px;padding:7px 5px}.fr-select-item>strong{font-size:15px}.fr-select-item input[type=checkbox]{width:17px;height:17px}.fr-fields{gap:15px;grid-template-columns:1fr}.fr-field{font-size:11px}.fr-field input:not([type=radio]):not([type=checkbox]),.fr-field select,.fr-field textarea{font-size:16px;padding:11px;min-height:44px}.fr-field textarea{min-height:125px}.fr-field small,.fr-field-note{font-size:9px;line-height:1.6;margin-top:8px}.fr-error,.fr-field-error{font-size:10px}.fr-error{padding:11px 12px}.fr-resolution{grid-template-columns:1fr;gap:9px;margin-bottom:18px}.fr-resolution label{padding:13px}.fr-resolution b{font-size:12px}.fr-resolution small{font-size:10px}.fr-action-row{gap:14px;margin-top:20px;padding-top:19px}.fr-action-row .fr-button{min-width:0;flex:1;max-width:230px}.fr-action-row>a,.fr-action-row>button:not(.fr-button){font-size:10px}.fr-summary{padding:20px;margin-right:2px}.fr-summary h2{font-size:27px;margin:11px 0 17px}.fr-summary .fr-kicker{font-size:7px}.fr-summary .fr-items,.fr-case-grid .fr-summary .fr-items{grid-template-columns:1fr}.fr-estimate{padding:15px;margin:16px 0}.fr-estimate>strong{font-size:34px}.fr-estimate>span,.fr-estimate>small{font-size:7px}.fr-estimate>p{font-size:10px}.fr-money-row{font-size:10px;gap:12px;padding:11px 0}.fr-summary-note{font-size:9px}.fr-item img{width:52px;height:52px}.fr-item b{font-size:11px}.fr-item small{font-size:8px}.fr-item>strong{font-size:12px}.fr-review-box{padding:18px}.fr-review-box dl>div{gap:14px;font-size:10px;grid-template-columns:1fr 1.4fr}.fr-review-note{font-size:10px}.fr-case-heading{display:block;margin-bottom:20px}.fr-case-heading .fr-status{margin-top:17px}.fr-case-heading p:not(.fr-kicker){font-size:11px;margin-top:11px}.fr-case-grid{gap:22px}.fr-case-panel,.fr-timeline-panel{padding:19px}.fr-case-panel h2,.fr-timeline-panel h2{font-size:28px;margin:11px 0 18px}.fr-progress{margin:20px 0}.fr-progress li{font-size:7px;padding-right:4px}.fr-progress li>b{font-size:7px;line-height:1.4;overflow-wrap:anywhere}.fr-progress li>span{width:18px;height:18px;font-size:7px;margin-bottom:7px}.fr-progress li:before{top:8px}.fr-timeline{margin-top:23px}.fr-timeline li{gap:12px;padding-bottom:22px}.fr-timeline h3{font-size:12px;margin-bottom:6px}.fr-timeline p{font-size:10px;line-height:1.55}.fr-timeline time,.fr-timeline small{font-size:7px}.fr-next-step{padding:17px;margin:20px 0}.fr-next-step h3{font-size:25px}.fr-next-step p{font-size:11px}.fr-next-step small{font-size:7px}.fr-contact-strip{display:block;margin-top:25px;padding-top:23px}.fr-contact-strip h2{font-size:28px}.fr-contact-strip p{font-size:11px}.fr-contact-strip .fr-button{margin-top:17px}.fr-support-form{padding-top:20px}.fr-support-form .fr-field{margin-bottom:17px}.fr-contact-card{padding:22px 20px;margin-right:2px}.fr-contact-card h2{font-size:34px}.fr-contact-card p{font-size:11px;line-height:1.6}.fr-contact-card nav{grid-template-columns:1fr;margin-top:17px}.fr-contact-card a{font-size:10px;padding:12px 0}.fr-contact-card small{font-size:7px}.fr-message-confirm{padding:23px 20px}.fr-message-confirm h1{font-size:43px}.fr-message-confirm>p{font-size:12px}.fr-ticket-ref{font-size:8px;padding:7px 9px}.fr-message-body{font-size:11px;line-height:1.6}.fr-message-confirm .fr-button{width:100%}.fr-empty{padding:23px 20px}.fr-empty h1{font-size:39px}.fr-empty h2{font-size:27px}.fr-empty p{font-size:12px;line-height:1.6}.fr-order-choice{display:block;padding:16px}.fr-order-choice h3{font-size:17px}.fr-order-choice p{font-size:10px}.fr-order-choice .fr-button{margin-top:15px;width:100%}}
@media(max-width:360px){.fr-heading h1,.fr-case-heading h1{font-size:38px}.fr-hub-hero{padding:20px 17px}.fr-hub-hero h1{font-size:39px}.fr-steps li{font-size:7px;padding:12px 6px;gap:5px}.fr-select-item{grid-template-columns:16px 47px minmax(0,1fr) auto;gap:7px}.fr-select-item img{width:47px;height:47px}.fr-select-item h3,.fr-select-item b{font-size:14px}.fr-select-item select{width:45px;min-width:45px;padding:7px 4px}.fr-case-footer .fr-button{font-size:8px;gap:10px}.fr-hub-actions>a{padding-left:57px}.fr-hub-actions .fr-icon,.fr-hub-actions>a>span:first-child{left:16px}.fr-summary{padding:17px}.fr-case-panel,.fr-timeline-panel{padding:17px}.fr-progress li>b{font-size:6px}.fr-progress li>span{width:17px;height:17px}.fr-message-confirm h1{font-size:39px}}
/* Actual care-page composition. */
.fr .fr-button{font-size:12px;font-weight:650;line-height:1.35}.fr-help-stamp{display:flex;align-items:center;justify-content:center;flex:none;width:145px;height:145px;border:1.5px solid var(--fm-ink);border-radius:50%;background:var(--fm-paper);font:1000 23px/.95 var(--fm-heavy);letter-spacing:-.06em;text-align:center;transform:rotate(9deg);padding:20px}.fr-hub-actions>a>b{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:11px;line-height:1.4;margin-top:20px}.fr-hub-actions>a>b>span{font-size:18px}.fr-items{margin:18px 0}.fr-items>article{display:flex;align-items:center;gap:12px;min-width:0;padding:12px 0;border-top:1px solid #d1c4ad}.fr-items>article:first-child{padding-top:0;border-top:0}.fr-items>article>img{width:58px;height:58px;border:1px solid #c3b396;object-fit:cover;flex:none}.fr-items>article>div{flex:1;min-width:0}.fr-items>article b{display:block;font-size:12px;line-height:1.35;letter-spacing:-.01em}.fr-items>article small{display:block;font-size:9px;line-height:1.5;color:#806c4c;margin-top:5px}.fr-items>article>strong{flex:none;white-space:nowrap;font-size:13px}.fr-case-meta>div>.fr-source{display:block;margin-bottom:7px}.fr-case-meta>div>a{display:block}.fr-guide-steps>article{border-top:1px solid #c3b59a;padding-top:14px}.fr-list-tools{display:flex;justify-content:space-between;align-items:center;gap:20px;margin:22px 0}.fr-filters{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.fr-filters button{border:1px solid #b9a98b;border-radius:25px;background:none;padding:8px 14px;min-height:35px;font-size:11px;line-height:1.3}.fr-filters button[aria-pressed=true]{background:var(--fm-ink);border-color:var(--fm-ink);color:var(--fm-paper)}.fr-list-tools>.fr-button{font-size:11px;min-height:37px;padding:10px 12px}.fr-order-picker{display:grid;gap:18px}.fr-order-picker>article{border:1px solid #b5a486;background:var(--fm-paper);padding:22px;min-width:0}.fr-order-picker>article>header{display:flex;justify-content:space-between;align-items:start;gap:20px}.fr-order-picker>article>header>div{min-width:0}.fr-order-picker>article>header a{display:block;font:650 11px/1.5 var(--fm-mono);overflow-wrap:anywhere;text-decoration:underline;text-underline-offset:3px;margin-top:8px}.fr-order-picker>article>header p:not(.fr-kicker){font-size:10px;color:#806b4a;margin-top:5px}.fr-order-picker>article>header>strong{font-size:23px;letter-spacing:-.05em}.fr-order-picker>article>footer{display:flex;justify-content:space-between;align-items:center;gap:20px;border-top:1px solid #cdbda1;padding-top:15px}.fr-order-picker>article>footer>span{font-size:10px;line-height:1.5;color:#7b6443;max-width:310px}.fr-order-picker>article>footer>.fr-button{font-size:10px;min-height:37px;padding:10px 12px}.fr-form-section>header{display:block}.fr-form-section>header>h2{margin-top:11px}.fr-form-section>header>p:not(.fr-kicker){font-size:12px;line-height:1.6;color:#756044;margin-top:12px}.fr-select-item{display:flex;align-items:center;justify-content:space-between;gap:20px}.fr-select-item>label{display:flex;align-items:center;gap:12px;min-width:0;flex:1;cursor:pointer}.fr-select-item>label>input{flex:none}.fr-select-item>label>span{min-width:0}.fr-select-item>label>span>b{display:block}.fr-select-item>div{flex:none;display:flex;align-items:center;gap:17px}.fr-select-item>div>label{font:500 8px/1.5 var(--fm-mono);color:#7d6949}.fr-select-item>div>label>select{margin-top:6px}.fr-select-item>div>strong{font-size:17px;letter-spacing:-.04em;min-width:35px;text-align:right;white-space:nowrap}.fr-select-item.is-unavailable{opacity:.6}.fr-context-note{padding:13px 14px;background:#f0e4d2;border:1px solid #c9b695;font-size:11px;line-height:1.6;color:#766044;margin-top:17px!important}.fr-form-section>.fr-field{margin:17px 0}.fr-field>span>small{font-size:10px;font-weight:400;color:#897252;margin-left:7px}.fr .fr-small{font-size:10px;line-height:1.65;color:#7d6746;margin-top:16px}.fr-next-step{display:flex;align-items:start;gap:13px}.fr-next-step>span{font-size:26px;line-height:1;flex:none}.fr-next-step>div{min-width:0}.fr-next-step b{display:block;font-size:13px;line-height:1.35}.fr-next-step p{font-size:11px;line-height:1.6;margin-top:8px}.fr-summary-empty{font-size:12px;line-height:1.6;color:#7a6544;margin:14px 0!important}.fr-summary .fr-next-step{padding:16px;margin-top:20px}.fr-summary>.fr-button{font-size:11px;margin-top:0}.fr-text-button{display:inline-flex;gap:12px;align-items:center;font-size:11px!important;font-weight:600!important;background:none;border:0;padding:7px 0;text-decoration:underline!important;text-underline-offset:4px;line-height:1.5}.fr-submit-note{font:500 8px/1.6 var(--fm-mono);color:#8a724e;text-align:right;margin-top:12px!important}.fr-steps li.is-done{color:var(--fm-ink)}.fr-steps li.is-done>span:first-child{background:var(--fm-ink);border-color:var(--fm-ink);color:var(--fm-paper)}.fr-review-details{margin:20px 0 0}.fr-review-details>div{display:grid;grid-template-columns:1fr 1.4fr;gap:20px;border-top:1px solid #c7b594;padding:13px 0;font-size:11px;line-height:1.55}.fr-review-details dt{color:#806947}.fr-review-details dd{margin:0}.fr-note-preview{border:1px solid #c7b596;background:#f6eada;padding:15px;margin-top:20px;overflow-wrap:anywhere}.fr-note-preview>b{font:600 8px/1.5 var(--fm-mono);text-transform:uppercase;color:#806947}.fr-note-preview>p{font-size:12px;line-height:1.6;white-space:pre-wrap;margin-top:9px}.fr-review-notice{display:flex;align-items:start;gap:10px;border:1px solid #aab878;background:#e9efce;padding:14px;margin-top:20px}.fr-review-notice>span{font-size:17px;flex:none}.fr-review-notice>p{font-size:11px;line-height:1.6;color:#5f6d37}.fr-progress li.is-done{color:var(--fm-ink)}.fr-progress li.is-done:before{background:var(--fm-ink)}.fr-progress li.is-done>span{background:var(--fm-ink);border-color:var(--fm-ink);color:var(--fm-paper)}.fr-timeline li.is-done>span:first-child{background:var(--fm-ink);border-color:var(--fm-ink);color:var(--fm-paper)}.fr-case-summary .fr-next-step{margin-bottom:18px}.fr-case-summary .fr-button{margin-top:20px}.fr-inline-link{display:flex;align-items:center;justify-content:space-between;gap:13px;font-size:10px;line-height:1.5;text-decoration:underline!important;text-underline-offset:4px;margin-top:14px}.fr-support-form .fr-form-section>header{display:flex;align-items:start;justify-content:space-between;gap:20px}.fr-support-form .fr-form-section>header>h2{margin-top:0;max-width:260px}.fr-support-form .fr-form-section>header>.fr-text-button{padding:0;max-width:160px;text-align:left;line-height:1.5}.fr-support-form .fr-form-section>.fr-button{width:100%;margin-top:22px}.fr-linked-case{padding:13px 14px;border:1px solid #c5b493;background:#f0e6d5;font:550 8px/1.5 var(--fm-mono);color:#786344;margin:18px 0}.fr-linked-case>a{display:flex;align-items:center;justify-content:space-between;gap:15px;text-decoration:underline;text-underline-offset:3px;font-size:10px;line-height:1.5;color:var(--fm-ink);margin-top:7px;overflow-wrap:anywhere}.fr-contact-card>.fr-contact-icon{display:block;font-size:46px;line-height:1;margin-top:21px}.fr-contact-card>.fr-button{display:flex;font-size:11px;margin-top:12px;border:1px solid var(--fm-ink);padding:11px 13px;min-height:40px}.fr-contact-card>p:not(.fr-kicker){margin-bottom:23px}.fr-contact-note{border-top:1px solid #a2af6b;margin-top:23px;padding-top:19px}.fr-contact-note>b{font-size:12px;line-height:1.4}.fr-contact-note>p{font-size:10px;line-height:1.6;margin-top:9px}.fr-message-confirm{max-width:850px;padding:31px;background:var(--fm-paper);border:1px solid #b5a586}.fr-message-tick{display:grid;place-items:center;width:48px;height:48px;border:1.5px solid var(--fm-ink);background:var(--fm-olive);border-radius:50%;font-size:25px;margin-bottom:22px}.fr-ticket-meta{padding:17px 0;border-block:1px solid #c4b18e;margin:22px 0}.fr-ticket-meta>b{display:block;font:650 11px/1.5 var(--fm-mono);overflow-wrap:anywhere}.fr-ticket-meta>span{display:block;font-size:11px;line-height:1.5;color:#7b6542;margin-top:7px}.fr-message-preview{background:#f1e6d5;border:1px solid #c3b08d;padding:18px;margin:20px 0}.fr-message-preview>p:not(.fr-kicker){font-size:12px;line-height:1.65;white-space:pre-wrap;overflow-wrap:anywhere;margin-top:11px}.fr-message-preview>small{display:block;font-size:9px;line-height:1.5;color:#7d6847;margin-top:12px;overflow-wrap:anywhere}.fr-message-actions{display:flex;gap:12px;flex-wrap:wrap}.fr-message-actions .fr-button{margin-top:0;font-size:11px}
@media(max-width:1100px){.fr-help-stamp{width:120px;height:120px;font-size:19px;padding:16px}.fr-select-item{gap:14px}.fr-select-item>label{gap:10px}.fr-select-item>div{gap:12px}.fr-select-item>div>strong{font-size:15px}.fr-form-section>header>p:not(.fr-kicker){font-size:11px}.fr-support-form .fr-form-section>header{display:block}.fr-support-form .fr-form-section>header>.fr-text-button{max-width:none;margin-top:13px}.fr-case-meta>div>a{font-size:10px}}
@media(max-width:900px){.fr-select-item{gap:20px}.fr-select-item>label{gap:13px}.fr-select-item>div{gap:18px}.fr-select-item>div>strong{font-size:18px}.fr-support-form .fr-form-section>header{display:flex}.fr-support-form .fr-form-section>header>.fr-text-button{max-width:170px;margin-top:0}.fr-contact-card>.fr-contact-icon{font-size:40px}.fr-case-summary .fr-items{display:block}.fr-summary .fr-items{display:block}}
@media(max-width:680px){.fr .fr-button{font-size:11px}.fr-help-stamp{display:none}.fr-hub-actions>a>b{font-size:10px;margin-top:13px}.fr-hub-actions>a>b>span{font-size:15px}.fr-items{margin:16px 0}.fr-items>article{gap:10px;padding:11px 0}.fr-items>article>img{width:54px;height:54px}.fr-items>article b{font-size:11px;line-height:1.4}.fr-items>article small{font-size:8px;line-height:1.45}.fr-items>article>strong{font-size:12px}.fr-case-meta{display:block}.fr-case-meta>.fr-status{margin-top:13px}.fr-case-meta>div>a{font-size:10px}.fr-case-meta>div>.fr-source{font-size:6px;margin-bottom:6px}.fr-guide-steps>article{padding-top:14px}.fr-list-tools{display:block;margin:20px 0}.fr-list-tools>.fr-button{margin-top:14px;font-size:10px}.fr-filters{gap:7px}.fr-filters button{font-size:10px;padding:7px 12px;min-height:33px}.fr-order-picker{gap:15px}.fr-order-picker>article{padding:17px}.fr-order-picker>article>header a{font-size:9px;margin-top:7px}.fr-order-picker>article>header p:not(.fr-kicker){font-size:9px}.fr-order-picker>article>header>strong{font-size:22px}.fr-order-picker>article>footer{gap:15px;align-items:end}.fr-order-picker>article>footer>span{font-size:9px;max-width:140px}.fr-order-picker>article>footer>.fr-button{font-size:9px;min-height:38px;padding:10px;gap:15px}.fr-form-section>header>h2{margin-top:10px}.fr-form-section>header>p:not(.fr-kicker){font-size:11px;margin-top:11px}.fr-select-item{gap:13px;display:block;padding:15px 0}.fr-select-item:has(input:checked){padding:13px 12px}.fr-select-item>label{gap:10px;width:100%}.fr-select-item img{width:61px;height:61px}.fr-select-item>label>span>b{font-size:19px;line-height:1.1}.fr-select-item>label>span>small{font-size:9px;line-height:1.5}.fr-select-item>div{display:flex;align-items:center;justify-content:space-between;gap:20px;margin:13px 0 0 27px;padding-left:71px}.fr-select-item>div>label{display:flex;align-items:center;gap:10px;font-size:8px;line-height:1.5}.fr-select-item>div>label>select{margin:0;font-size:16px;min-width:54px;width:54px;padding:7px}.fr-select-item>div>strong{font-size:17px;min-width:0}.fr-context-note{font-size:10px;padding:12px 13px;margin-top:15px!important}.fr-form-section>.fr-field{margin:16px 0}.fr-field>span>small{font-size:9px}.fr .fr-small{font-size:9px;line-height:1.6;margin-top:14px}.fr-next-step{gap:10px;padding:16px}.fr-next-step>span{font-size:23px}.fr-next-step b{font-size:12px}.fr-next-step p{font-size:10px;line-height:1.6;margin-top:7px}.fr-summary-empty{font-size:11px}.fr-summary .fr-next-step{padding:14px;margin-top:17px}.fr-summary>.fr-button{font-size:10px}.fr-text-button{font-size:10px!important}.fr-submit-note{font-size:7px;margin-top:11px!important}.fr-review-details{margin-top:17px}.fr-review-details>div{font-size:10px;padding:12px 0;gap:15px}.fr-note-preview{padding:14px;margin-top:17px}.fr-note-preview>b{font-size:7px}.fr-note-preview>p{font-size:11px}.fr-review-notice{padding:13px;gap:9px}.fr-review-notice>p{font-size:10px}.fr-case-summary .fr-button{font-size:10px}.fr-inline-link{font-size:9px;margin-top:13px}.fr-support-form .fr-form-section>header{display:block}.fr-support-form .fr-form-section>header>h2{max-width:none}.fr-support-form .fr-form-section>header>.fr-text-button{max-width:none;margin-top:13px}.fr-support-form .fr-form-section>.fr-button{font-size:11px;margin-top:20px}.fr-linked-case{font-size:7px;padding:12px 13px;margin:16px 0}.fr-linked-case>a{font-size:9px;line-height:1.6}.fr-contact-card>.fr-contact-icon{font-size:39px;margin-top:18px}.fr-contact-card>.fr-button{font-size:10px;min-height:39px;margin-top:10px}.fr-contact-card>p:not(.fr-kicker){margin-bottom:20px}.fr-contact-note{margin-top:20px;padding-top:17px}.fr-contact-note>b{font-size:11px}.fr-contact-note>p{font-size:9px;line-height:1.6}.fr-message-confirm{padding:23px 20px}.fr-message-tick{width:42px;height:42px;font-size:22px;margin-bottom:18px}.fr-ticket-meta{padding:15px 0;margin:20px 0}.fr-ticket-meta>b{font-size:9px;line-height:1.6}.fr-ticket-meta>span{font-size:10px}.fr-message-preview{padding:15px;margin:18px 0}.fr-message-preview>p:not(.fr-kicker){font-size:11px;line-height:1.6}.fr-message-preview>small{font-size:8px}.fr-message-actions{gap:10px;display:grid;grid-template-columns:1fr}.fr-message-actions .fr-button{font-size:10px}}
@media(max-width:360px){.fr-select-item>label>span>b{font-size:17px}.fr-select-item img{width:53px;height:53px}.fr-select-item>label>span>small{font-size:8px}.fr-select-item>div{margin-left:26px;padding-left:63px}.fr-select-item>div>label{gap:7px;font-size:7px}.fr-select-item>div>label>select{width:48px;min-width:48px;padding:7px 5px}.fr-select-item>div>strong{font-size:16px}.fr-case-footer .fr-button{font-size:9px}.fr-order-picker>article>footer>.fr-button{font-size:8px;gap:12px}.fr-case-meta>div>a{font-size:9px}.fr-message-actions .fr-button{font-size:10px}}

/* Aftercare starts inside each existing order. */
.fa-order-help{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:24px;align-items:center;padding:27px 28px;margin:30px 0 42px;border:1px solid #171616;background:#d9ed84}.fa-order-help>div{min-width:0}.fa-order-help>div:first-child>.fa-kicker{margin:0 0 11px}.fa-order-help h2{font-family:'Arial Black',Arial,sans-serif;font-weight:950;font-size:32px;line-height:1;letter-spacing:-1.5px;margin:0 0 11px}.fa-order-help p:not(.fa-kicker){font-size:12px;line-height:1.6;max-width:460px;margin:0;color:#42452f}.fa-order-help>div:nth-child(2){display:flex;flex-wrap:wrap;justify-content:flex-end;gap:9px}.fa-order-help .fa-button{min-height:43px;border:1px solid #171616;background:transparent;padding:12px 15px;font-size:11px;font-weight:700;display:flex;align-items:center;justify-content:space-between;gap:25px;text-decoration:none}.fa-order-help .fa-button:first-child{background:#171616;color:#fff9ef}.fa-order-help .fa-button:hover{background:#fff9ef;color:#171616}.fa-order-cases{grid-column:1/-1;display:flex;gap:10px;flex-wrap:wrap;border-top:1px solid #9cac69;padding-top:18px}.fa-order-cases a{font-family:monospace;font-size:10px;line-height:1.5;text-underline-offset:4px;display:flex;align-items:center;gap:12px}.fa-order-cases a>span{font-size:18px}
@media(max-width:1100px){.fa-order-help{grid-template-columns:minmax(0,1fr) 195px;gap:20px}.fa-order-help>div:nth-child(2){display:grid;grid-template-columns:1fr}.fa-order-help .fa-button{font-size:10px;gap:12px}}
@media(max-width:680px){.fa-order-help{grid-template-columns:1fr;padding:21px 19px;margin:27px 0 34px;gap:20px}.fa-order-help h2{font-size:30px;letter-spacing:-1.4px}.fa-order-help p:not(.fa-kicker){font-size:11px;line-height:1.6}.fa-order-help>div:nth-child(2){grid-template-columns:1fr}.fa-order-help .fa-button{font-size:11px;min-height:43px}.fa-order-cases{padding-top:17px;display:grid;gap:13px}.fa-order-cases a{font-size:9px;justify-content:space-between}}
.fa-order-help .fa-button:first-child{color:#fff9ef!important}.fa-order-help .fa-button:hover{color:#171616!important}

/* Saved support receipts remain easy to find from the care hub. */
.fr-ticket-list{margin:32px 0}.fr-ticket-list>.fr-sectionhead{margin-bottom:16px}.fr-ticket-list>a{display:grid;grid-template-columns:minmax(0,1fr) auto 20px;align-items:center;gap:20px;padding:17px 20px;border:1px solid #c5b79f;border-bottom:0;background:#fff9ef;text-decoration:none}.fr-ticket-list>a:last-child{border-bottom:1px solid #c5b79f}.fr-ticket-list>a:hover{background:#e9edc9}.fr-ticket-list>a>div{min-width:0}.fr-ticket-list>a b{display:block;font:650 10px/1.5 monospace;overflow-wrap:anywhere}.fr-ticket-list>a>div>span{display:block;font-size:11px;line-height:1.5;color:#716047;margin-top:5px}.fr-ticket-list>a>small{font:600 9px/1.5 monospace;color:#716047;white-space:nowrap}.fr-ticket-list>a>span:last-child{font-size:21px;justify-self:end}
@media(max-width:680px){.fr-ticket-list{margin:28px 0}.fr-ticket-list>.fr-sectionhead{margin-bottom:14px}.fr-ticket-list>a{grid-template-columns:minmax(0,1fr) 20px;gap:7px 13px;padding:16px}.fr-ticket-list>a>div{grid-column:1;grid-row:1}.fr-ticket-list>a b{font-size:9px;line-height:1.6}.fr-ticket-list>a>div>span{font-size:10px;margin-top:4px}.fr-ticket-list>a>small{grid-column:1;grid-row:2;font-size:8px}.fr-ticket-list>a>span:last-child{grid-column:2;grid-row:1/3;font-size:21px}}